The Victorian Government has established a new Ice Help Line as part of the Ice Action Plan to support health professionals, families and ice users.

The Help Line - 1800 ICE ADVICE (1800 423 238) - will provide important clinical advice to health professionals working with ice users and will be free to call from landlines.

The service will also direct users and families to the treatment and support services they need, and provide general information to the community about ice and its effects.

Turning Point will operate this 24/7 Help Line, drawing upon its extensive experience in providing phone-based support.

The 1800 ICE ADVICE phone service is now taking calls, coinciding with the launch of the new ice.vic.gov.au website.

The ice.vic.gov.au website provides updates on the Victorian Government’s efforts to stop ice, and information on treatment services and how the community can get involved in tackling the drug.