OUR PRACTICE
Tyner Road Medical Centre brings over 30 years experience in the Wantirna area with a dedicated team of general practitioners and staff.
Our new modern facilities provide a comfortable environment when you visit. We are working toward complete healthcare services for your convenience.
We are AGPAL Accredited General Practice, the standards against which the practice is measured are set by the Royal Australian College of General Practitioners, and require the provision of continuing and comprehensive care to patients.
GENERAL INFORMATION
WHEELCHAIR ACCESS
Main entrance of the surgery. If you have special needs, please ask one of our friendly staff to assist you.
PATIENT SURVEY
From time to time the practice invites the patient to complete a questionnaire on their view and suggested improvements. These are completely confidential. You can see how we've actioned those comments as a result of your feedback, on the interactive screen in our waiting room.
YOUR PRIVACY
Your personal health information is confidential and not released to any third party without your consent. For more information ask reception for a brochure.
TEACHING & MENTORING
MEDICAL PRACTICE
- Hospital Residents
- Medical Students
- Trainee Nurses
FEEDBACK
Providing health care is rewarding but it can prove to be stressful , so we appreciate your compliments and encouragement. If we have failed to meet your expectations at any time and if you have any suggestions on how we can improve our services, we would like to hear from you.
Send reception an email either via the "Contact us" tab on our website or at reception@tynerrdmedical.com.au, or alternatively you're welcome to mail us or use the suggestion box in the waiting room.
We encourage written feedback so we can best follow up and respond to your comments promptly and any concerns are dealt with as a matter of priority.
The Health Complaints Commissioner (1300 582 113 or visit www.hcc.vic.gov.au) can assist with facilitation if you need assistance.