A standard appointment is 15 minutes (10 minutes for Dr Bryce Speirs) please let receptionist know if you require a longer appointment. Longer times are required for insurance exams, pre-employment exams, multiple health issues, pap smears and emotional or psychological problems. The Medicare rebate is higher for longer consultations, resulting in only a marginal out-of-pocket difference.
Our reception staff will keep you informed if there is a significant delay. Despite our best intentions we sometimes run late. Our appointment schedule is such that we do allow time for the unexpected, but those events cannot be predicted with accuracy in advance.
Patients with medical emergencies will be attended to as a priority.
An appointment reminder message is sent via SMS to your mobile phone, please make sure reception has your current number.
If you are unable to attend your appointment please advise us so we are able to offer your time slot to another patient. A fee may be charged for missed appointments.
Please arrive in time for your appointment and check-in with reception. We are happy for you to ring ahead to check on waiting times.
Tyner Road Medical Centre is a fully accredited private billing clinic and our fees reflect the cost of providing and maintaining a high level medical service to the community. Every effort is made to keep fees modest and in keeping with the high-quality service you receive.
Our current Fee Schedule is prominently displayed at reception.
NEW CONSULTATION FEES AS OF 1st March 2019
|Children under 16 years of age are BULK BILLED|
BULK BILLING for Pension Card holders, Health Care Card holders, Veteran Affairs and children up to 16 years.
Please note: No BULK BILLING on Saturdays from November 2019 (private fee, reduced rate for pensioners)
OUT OF POCKET EXPENSES may include vaccines, transfer of your medical history or additional tests provided at the time of your consultation.
WORKCOVER/TAC – It is necessary for us to be provided with an “Approved Claim Number and Date of Accident” before consultations can be directed to TAC or Insurance Companies. If not supplied payment for the consultation will be required on that day.
We ask that all accounts be paid in full on the day of your appointment. Cash, cheque, EFTPOS, MasterCard and Visa are accepted. Our electronic interface with Medicare means we can lodge your paid account at the time of consultation, which will be reimbursed into your account within 72 hours.
If you are experiencing financial hardship please discuss this with your doctor.
All reception staff are trained to process all types of accounts. If you are concerned or have any queries please speak to Helen our Admin/Reception Manager.